Testimonials - Roofing Contracts & Buildings Ltd
We like to pride ourselves on our customer satisfaction. As a follow up to the completion of any contract we ask the client to give us any comments they may have, on our customer service by completing a questionnaire.
We ask for feedback on the following six questions with a response of either Excellent, Very good, Good, Poor or Terrible:
- How satisfied were you with our initial response to your enquiry?
- How did you feel we dealt with Health and safety/ Risk assessment documentation?
- Are you happy with the way the contract was carried out?
- How would you rate us on dealing with any problems that may have arisen?
- Do you feel the site was left cleared and in an acceptable condition on completion of handover?
- Do you consider disruption was kept to a minimum?
Below we provide actual comments submitted by our clients.
"A very professional company to deal with...."
A very professional company to deal with. Congratulations Craig for a job very well done.
Reviewed by: Durlston Court School
"Would definitely use this company again....."
Would definitely use this company again.
Reviewed by: Field Contracts Ltd
"Delighted with everything from start to finish...."
Delighted with everything from start to finish.
Reviewed by: Greatwood Charity
Reviewed by: Brenmar - Unit 7 Waltham Business Park
"A superb job...."
A superb job. Work was completed on time with no disruption to our business
Reviewed by: TW Metals Ltd
"I would have no hesitation in recommending your company to others....."
Dear Craig. we are writing to confirm that practical completion of the re-roofing works.We would like to take this opportunity to thank you and your team at RCB for the efficient and professional way you have undertaken these works.
The whole project has been completed without disruption to our normal business activities and your operatives have conducted themselves in a workman like manner at all times.
Please pass on our thanks to the whole team.
The new roof looks good and we have already noticed a difference with improved acoustics; not to mention the fact that we no longer have any leaks. On a personal note I would like to thank you for the cooperation, flexibility and excellent communication you have provided during the progress of the works.
I would have no hesitation in recommending your company to others. Yours sincerely Peter King Aftercare Manager
Reviewed by: Working Environments Ltd - Unit 4 Monza House
"Chaps were excellent ....."Your chaps were excellent please give them a rise or two.
Reviewed by: Chamber Engineering Ltd
"Very pleased with the work ....."Very pleased with the work and the lads and with the way the contract was carried out.
Reviewed by: Gridlock Interiors
"A very professional approach ....."A very professional approach from Paul Griffith's makes dealing with your company very straight forward. Thank You.
Reviewed by: Fortune Centre of Riding Therapy
"Doing a good job ....."Doing a good job keep it up
Reviewed by: SGC Products Ltd
"Courteous and Professional ....."All staff are courteous and professional at all times
Reviewed by: BH QMS Ltd
"Staff worked in a very safe manner....."Your staff worked in a very safe manner please pass on my thanks"
Reviewed by: Linde Material Handling SE Ltd
Reviewed by: Curbridge Engineering Ltd
Reviewed by: More Than Safety
Reviewed by: Openfield Agriculture
Reviewed by: RV Dart and Son Builders Ltd
Reviewed by: Dorelbury Ltd